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Privacy Policy

Privacy Policy

Effective Date: [01-Apr-2024]

At Shyam Sunder Mahesh Kumar, we are committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or make a purchase from https://sariwala.in/. By using our website, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information from you:

a) Personal Information:

  • Contact Details: Such as your name, address, phone number, and email address when you place an order or register on our site.
  • Payment Information: We collect payment details (credit/debit card information, UPI, etc.) through secure payment gateways. We do not store your financial data on our servers.
  • Order Information: Information related to your purchases, such as products ordered, delivery address, and billing details.

b) Non-Personal Information:

  • Cookies and Tracking Data: We use cookies and other tracking technologies to enhance your browsing experience and gather information about how you use the website. This includes your IP address, browser type, and browsing behavior on our site.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Processing Orders: To fulfill and manage your orders, including shipping and delivery to India and other countries.
  • Improving Customer Service: To personalize your experience, improve our website, and provide better customer support.
  • Marketing and Promotions: To send you promotional offers, newsletters, or information about products and services you may be interested in, only if you have opted to receive such communications.
  • Security: To protect against fraud and ensure the security of your transactions.

3. Sharing of Information

We respect your privacy and do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third parties under the following circumstances:

  • Service Providers: We may share your data with third-party vendors (such as payment processors, courier services, etc.) to facilitate transactions and deliveries.
  • Legal Obligations: If required by law, we may disclose your information to comply with legal processes or protect our rights.

4. International Shipping and Data Transfers

Since we ship both within India and internationally, your personal information may be transferred to and processed in countries outside your own. We ensure that such transfers comply with applicable data protection laws.

5. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure payment gateways, and regular monitoring of our systems.

6. Your Rights

You have the right to:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Update or correct inaccuracies in your personal information.
  • Deletion: Request the deletion of your personal data from our systems, subject to legal obligations.

Opt-out: Unsubscribe from marketing communications at any time by clicking the "unsubscribe" link in our emails or contacting us directly.

7. Third-Party Links

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of those websites. We encourage you to read the privacy policies of any external sites you visit.

8. Cookies and Tracking Technologies

We use cookies to improve your browsing experience on our website. Cookies help us analyze site traffic, personalize content, and remember your preferences. You can choose to disable cookies through your browser settings, though doing so may limit some functionality of the website.

9. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or wish to exercise your rights, please contact us at:

  • Address: 622, Katra Asharfi, Chandni Chowk, New Delhi, Delhi, 110006
  • Email: ssmk.622@gmail.com
  • Phone: +91-9999555466

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